Every purchase is shipped for free, above 45 euros this is done with tracking code (via Bpost parcel service).
Orders are normally processed and shipped within 1 to 2 business days. Only in exceptional cases may this take longer and you will be notified.
We pay the greatest attention to the stamps and your order. But sometimes something can go wrong, you change your mind or you are not satisfied.
We will gladly solve that for you!
A European regulation gives 14 days reflection time for online purchases. Given the nature of the goods, this can only be invoked on condition that the order is returned unopened and in the same packaging.
If something went wrong, please contact us, preferably by e-mail ([email protected]
) and with a picture of what caused your complaint. We will try to solve it for you as soon as possible.